Who typically performs the first part of the orientation by explaining basic matters like working hours and benefits?

The first part of orientation is generally conducted by HR specialists because they are specifically trained in onboarding processes and have a comprehensive understanding of the organization’s policies, procedures, and benefits that new employees need to know. HR specialists are responsible for coordinating orientation sessions and ensuring that all essential information is conveyed effectively to new hires. They can provide detailed insights into working hours, benefits, company culture, and other critical topics that help integrate newcomers into the workplace. This role is vital in creating a positive first impression and laying the foundation for employee satisfaction and engagement.

While supervisors and department heads play important roles in introducing new employees to their specific teams and job functions, the foundational elements of the orientation process, such as administrative tasks and benefits explanation, are best delivered by those with specialized training in HR functions. HR consultants are often brought in for specific projects or expertise but are not typically involved in the standard onboarding process, especially in the initial stages.