Which term refers to methods used to enhance employee knowledge and skills?

The term that refers to methods used to enhance employee knowledge and skills is training. Training is specifically designed to improve an individual's capabilities, knowledge, and performance in their job. It encompasses a variety of learning experiences, including workshops, seminars, online courses, and on-the-job training, aimed at increasing the competency of employees.

While coaching and mentoring also involve supporting employee development, they are more focused on providing guidance, advice, and support rather than formalized skill enhancement through structured learning. Coaching typically involves working with a coach to improve specific skills or behaviors, while mentoring is about sharing wisdom and experience for professional growth. Assessment, on the other hand, refers to evaluating an individual's skills or competencies rather than actively enhancing them. Thus, training is the most precise term for the methods focused specifically on increasing knowledge and skills.