Which of the following pertains to making employees recognize the need for change?

The concept of "Unfreezing" is a pivotal step in the change management process outlined by Kurt Lewin. This phase involves preparing employees for change by creating awareness of the necessity for it. It is during this stage that organizations focus on generating a sense of urgency and convincing employees that the current way of doing things cannot continue. By effectively communicating the reasons behind the upcoming changes and highlighting the potential benefits, management can help employees understand the need to transition from old behaviors or practices to new ones.

This phase is crucial because if employees do not recognize the need for change, they are likely to resist it, making subsequent steps in the change process less effective. Therefore, unfreezing is about setting the stage for transformation, ensuring that employees are mentally and emotionally ready to embrace the changes that will be implemented.

In lesser focus are the other options. "Refreezing" refers to solidifying new behaviors after they have been adopted, and "Change implementation" deals with the actual process of executing the planned changes. "Resistance to change" describes the pushback that can occur once changes are introduced, but it does not pertain to the initial recognition of the need for change.