Which of the following is an example of business process re-engineering?

Get ready for the Certified Human Resource Associate test with comprehensive flashcards and multiple-choice questions. Hints and explanations are provided to boost your preparation efforts.

The example of business process re-engineering is accurately represented by using computerized systems to combine separate tasks. Business process re-engineering (BPR) focuses on fundamentally rethinking and redesigning business processes to achieve significant improvements in critical performance measures such as cost, quality, service, and speed.

By employing computerized systems to streamline and merge separate tasks, organizations can eliminate redundancy, reduce processing time, and improve efficiency. This technological integration often leads to a transformative impact on workflows, enabling a more cohesive and effective operation, which is the essence of re-engineering.

Other options, while relevant to various aspects of organizational improvement, do not embody the principle of BPR as directly. Creating a visual chart for workflow procedures, for instance, may aid understanding but does not change the underlying processes. Similarly, assigning additional activities to new employees or developing employee skills and behaviors relates more to staffing and training rather than fundamentally re-engineering processes at a structural level. These approaches can enhance workforce effectiveness but do not align with the transformative intent of BPR.

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