Which function of management requires a manager to establish goals and standards and develop rules and procedures?

Get ready for the Certified Human Resource Associate test with comprehensive flashcards and multiple-choice questions. Hints and explanations are provided to boost your preparation efforts.

The function of management that involves establishing goals and standards, as well as developing rules and procedures, is planning. This is the foundational step where managers define what they are aiming to achieve and how they intend to get there. In planning, managers identify their organization's goals and the necessary steps to reach those goals, which can include setting measurable objectives and determining the best strategies to achieve them.

Planning also encompasses specifying the policies and procedures that will guide the organization’s operations and decision-making process. By developing rules and procedures, managers create a framework within which team members can operate effectively. This ensures that everyone is aligned with the organization's goals and understands the expectations regarding their roles.

Other functions of management, such as organizing, controlling, and leading, play important roles as well, but they build upon the foundation set during the planning phase. Organizing focuses on arranging resources to execute plans, controlling involves monitoring performance against established standards, and leading is about motivating and guiding employees toward the achievement of goals. These functions follow the initial establishment of objectives through planning.

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