When assessing employee performance, which method reflects a combination of quantitative and qualitative data?

The balanced scorecard approach is recognized for integrating both quantitative and qualitative data in assessing employee performance. This method goes beyond just measuring financial results or outputs; it also takes into account other critical aspects such as customer satisfaction, internal processes, and employee development. By utilizing a variety of performance metrics, including those that can be quantified as well as those that provide insights into employee engagement and organizational culture, the balanced scorecard offers a more rounded view of performance.

This multifaceted approach allows organizations to align individual objectives with broader organizational goals, ensuring that performance assessment encompasses a holistic perspective rather than a narrow focus on just one area. Consequently, the balanced scorecard is particularly valuable for performance management, as it helps leaders make informed decisions and foster an environment of continuous improvement.