What should be Jen’s first step in conducting a job analysis?

In conducting a job analysis, it is essential for Jen to first determine how the gathered information will be used. This foundational step establishes the purpose and scope of the job analysis, which influences all subsequent phases of the process. Understanding the intended applications—whether for recruitment, performance evaluations, training needs assessments, or compliance with legal requirements—guides the focus of the analysis and helps in selecting appropriate methodologies for data collection.

By clarifying how the information will be utilized, Jen can ensure that her efforts align with the goals of the organization and address specific needs. For instance, if the job analysis is intended to inform a new hiring strategy, it might shape the kinds of data she collects and emphasize aspects of the job that are critical for prospective candidates.

Prior steps such as collecting data on job activities, selecting positions to assess, or reviewing background information are important, but they should follow the initial decision-making on the purpose of the analysis. Without a clear understanding of how the results will be applied, any data collected may not meet the organization's needs effectively.