What percentage of job learning does Dessler indicate occurs informally?

The correct answer indicates that 70% of job learning occurs informally, according to Dessler. This emphasizes the significance of experiential learning in the workplace, where employees often acquire skills and knowledge through interactions with colleagues, hands-on experiences, and observing others in action rather than through formal training sessions or structured educational programs.

This statistic highlights the importance of fostering a culture that encourages informal learning opportunities, such as mentorship, collaborative projects, and open communication, to enhance employee development and engagement. It underscores the idea that learning is a continuous process that primarily takes place outside of formal settings, further illustrating that practical, real-world experience is often more impactful than traditional training methods.