What are broad guidelines that help employees know how to act called?

The correct answer is policies because they serve as formalized principles that outline expected behavior and conduct within an organization. Policies provide a framework for decision-making and help establish consistency in how employees are expected to behave in various situations. They are essential for guiding actions in a way that aligns with the organization's values, legal requirements, and overall mission.

In contrast, while strategies relate to long-term planning and the methods to achieve goals, they do not specify behavior guidelines for employees. Standards are more about measurable criteria or benchmarks that evaluate performance or compliance but do not directly inform employees about how they should act. Guidelines usually suggest best practices or recommended actions, but they are less formal and may lack the enforceability that policies provide. Thus, policies are the most appropriate term for broad guidelines that help employees understand their conduct within the workplace.