To ensure content validity, who should Furina consult regarding critical job tasks for her test?

Consulting with managers in the company is essential to ensure content validity for a test related to critical job tasks. Managers possess in-depth knowledge of day-to-day operations and the specific competencies required for positions within their departments. They are familiar with the nuances of job roles, including what tasks are crucial for performance success and the skills needed to accomplish them effectively.

By engaging managers, Furina can gather insights into the specific responsibilities and challenges employees face, which can inform the development of the test. This collaboration ensures that the content accurately reflects the job's requirements, leading to a more valid assessment tool that measures what it is intended to measure.

While human resource specialists, external consultants, and job analysts can also provide valuable input, managers are often the best source for practical, real-world job task information directly tied to the organization’s needs. Their perspective can enhance the relevance and applicability of the test in the workplace.