In HRM, what is the term for the process of determining the organizational structure and roles?

The term for the process of determining the organizational structure and roles is organizational development. This concept encompasses the strategies and processes that organizations use to improve their effectiveness and health. It involves assessing an organization’s current functions and structures, identifying areas for improvement, and implementing changes that promote better communication, decision-making, and overall performance.

Organizational development is concerned with how to align the organization's structure with its business strategy and goals, ensuring that all roles and responsibilities are clearly defined. This can lead to more efficient workflow, enhanced employee engagement, and ultimately, better organizational performance.

While recruitment focuses specifically on attracting and selecting new employees, job design involves crafting specific roles and responsibilities within the broader organizational context. Workforce planning looks at forecasting future workforce needs rather than the structural and role-related aspects of an organization. Therefore, organizational development is the most comprehensive term that encompasses the assessment and restructuring of organizational roles and structures.