As a newly hired Human Resource Manager, what basic function of the management process is Ben focusing on by setting goals for his department?

Setting goals for his department is a fundamental aspect of the planning function in the management process. This phase involves defining the organization's direction and determining the steps necessary to achieve specific objectives. By establishing goals, Ben is creating a framework that guides the actions and decisions of his department, ensuring that all members understand what is expected and can align their efforts toward common targets.

Planning helps in anticipating future needs, allocating resources effectively, and setting priorities. It provides a roadmap that aligns departmental activities with the overall organizational strategy. This function is essential for ensuring that the human resources team can effectively contribute to the broader goals of the organization.

The other functions—leading, organizing, and controlling—play supportive roles. Leading involves motivating and directing team members, organizing pertains to arranging resources and tasks to implement the plan, and controlling focuses on monitoring progress and making adjustments as needed. However, these activities stem from the initial planning stage where goals are established, making planning the correct answer in this context.